Shipping Information
1. Delivery area: We deliver our products within the EU and, if necessary, internationally to selected countries. The exact delivery countries can be found in the information in the ordering process.
2. Delivery time: Delivery time is usually between 5 & 9 days unless otherwise stated. The delivery period begins on the day the order is processed.
3. Shipping service provider: The choice of shipping service provider may vary depending on the destination.
4. Shipping costs: Shipping costs are free worldwide.
5. Free delivery: This is our standard.
6. Shipment tracking: For a better overview of the status of your delivery, we usually offer the option of tracking shipments. You will receive the relevant information with the shipping confirmation.
7. Different delivery address: It is possible to specify a different delivery address. This allows you, for example, to ship your order directly to someone else.
8. Customs and import duties: Customs duties and import duties may apply to international deliveries. These costs are at the expense of the recipient and must be borne by him.
9. Undeliverable packages: If delivery fails due to incorrect address information or absence, the package will usually be returned to us. Additional shipping charges may apply for re-attempts.
For more specific information and possible special regulations, we refer to the detailed shipping information in the ordering process and in the terms and conditions of our online shop.