FAQ

1. How do I find the right size?

• On each product page you will find a size table with exact measurements. We recommend comparing your own measurements with the table to find the right size.

2. How can I track my order?

• After your order has been shipped, you will receive a shipping confirmation with a tracking link. You can use this link to check the status of your delivery.

3. How can I cancel or change my order?

• Please contact our customer service immediately if you wish to make any changes or cancel your order. We will do our best to accommodate your requests.

4. Which payment methods are accepted?

• We accept various payment methods including credit cards, PayPal and bank transfers. You can find the exact payment options in the checkout area.

5. Are there shipping costs?

• Shipping costs are free.

6. How can I return an item?

• For return information, please see our "Returns Policy" on the website. Please follow the instructions and contact our customer service if necessary.

7. How are returns and refunds processed?

• Returns will be processed in accordance with our returns policy.

8. What do I do if an item is defective or damaged?

• Please contact our customer service immediately and send us photos of the defective or damaged item. We will find a solution to fix the problem.

9. How can I contact customer service?

• You can reach us by email at bens-stickerei@web.de or via our contact form on the website. Our customer service is always available.